Privacy Policy

It is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect on our online store.

1. Collection of personal information (LAW 25)

We collect the following store information:

  • Name
  • First name
  • Address
  • Postal code (to send your orders)
  • Date of birth (for your birthday)
  • email address
  • Phone number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you. Your data is collected to improve your user experience.

Right to be forgotten: If you receive one of our newsletters or if you wish to delete your customer account: write us an email.

We do not share any of your information with our suppliers. These remain on our database on our Shopify server.

 

2. Forms and interactivity:

Your personal information is collected via forms, namely:

  • Website Registration Form
  • Order form
  • Competitions on social networks.
  • Consumption habits (for Instagram advertising in particular)
  • Judge me application which asks you for your opinion on a product that you have recently purchased.
  • When you are on our store we may see a small dot on a map of Canada with your location but don't worry, we don't know who it is!

We use the information thus collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact for the newsletter or for information.

Your information is also collected through the interactivity that may occur between you and our website, as follows:

  • Statistics
  • Contact
  • Website management (presentation, organization)

We use the information thus collected for the following purposes:

  • Comments
  • Correspondence
  • Information or for promotional offers

We are committed to maintaining a high degree of confidentiality by ensuring the latest technological innovations to ensure the confidentiality of your transactions. (Shopify website)

However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.

INCIDENT REPORT LAW 25:

- If Shopify ever gets hacked, someone takes control of the Shopify account, loss of laptop, there is any data leak

contact the person responsible for Atelier Saturne data:

Cindy Gueit

4372 Av Papineau H2H 1T5 Montreal Qc Canada

The Atelier Saturne accountant does not have access to clients' personal information. There is no customer information on paper. We do not use applications such as mailchimps or google analytics.

3. Legislation

We are committed to respecting the legislative provisions set out in Canada